Monday, September 15, 2014

Review Navien NR-210 Condensing Tankless Water Heater, Natural Gas

Navien NR-210 Condensing Tankless Water Heater, Natural Gas

Navien NR-210 Condensing Tankless Water Heater, Natural Gas

Navien Condensing Tankless Water Heater Natural GasSKU: NR210With Navien Condensing 98 percent, you get the best of both worlds: the Best Value and "Ultra Condensing Efficiency", which offers substantial savings and contributes to a green-friendly environment. Plus, the installation and venting processes are easy, cost effective, and Navien's products are simply the best in quality and performance. 98 percent thermal efficiency. 0.97 energy factor 17000 - 180000 BTU/hr Flow rates - At 35 Degree Fahrenheit Rise : 10 GPM, At 45 Degree Fahrenheit Rise : 7.7 GPM, At 77 Degree Fahrenheit Rise : 4.6 GPM Easy installation and PVC venting Includes NR-10DU remote controlNote: We will not be held liable for any damages, injury or death caused by proper or improper installation of hot water heaters. All water heaters of any type MUST be installed by a trained and licensed technician. See Terms and Conditions. The warranty may become void if the water heater was not specified by a professional ins...

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Navien NR-210 Condensing Tankless Water Heater, Natural Gas Features

  • 98 percent thermal efficiency. 0.97 energy factor
  • 17000 - 180000 BTU/hr
  • Flow rates - At 35 Degree Fahrenheit Rise: 10 GPM, At 45 Degree Fahrenheit Rise: 7.7 GPM, At 77 Degree Fahrenheit Rise: 4.6 GPM
  • Easy installation and PVC venting
  • Includes NR-10DU remote control

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Navien NR-210 Condensing Tankless Water Heater, Natural Gas

Customers say's :
Get a Rinnai, they're more reliable with better customer service
I purchased a Navien NR-210 through a local plumber about 16 months ago and until now it has been great. About 4-6 weeks ago the water heater started to shut off with an error code 35. It was sporadic with no apparent rhyme or reason. And now when I run the water to give my kids a bath it constantly switches on and off so the water will heat up and then turn ice cold. It is impossible to get a decent water temperature for a bath. This doesn't happen with lower flow appliances like the shower, faucets, dishwasher, or washing machine. I sent Navien customer service an email and it has been well over a week and they haven't responded. Checking on their website the plumber who installed it doesn't do service so I am now going to have to pay someone to drive almost two hours to service the water heater. For something that is less than 18 months old these problems shouldn't occur. And if these problems do occur the least Navien could do is reply to customer questions.

I...

Cheap to run, heat exchanger leaked at 40 months.
I got one of these back in 2010. I've been really happy with the performance. It used 1/3rd the gas use of my 9 year old builder special tank heater. I did not measure how much electricity it used, but it wasn't noticeable on the power bill in the monthly noise. We never ran out of hot water, and could run the dishwasher and two showers at the same time even in a PA winter.

However, the heat exchanger started leaking after 40 months. Similar story to the other reviewer where Navien looked for any reason to blame something outside their unit, but after some back and forth with my plumber they did step up and do the right thing. They replaced the entire unit with a new NPE-210A.

The cost to install the new heater and the service call ate up about half the savings from the last few years so the efficiency didn't buy me as much as I had hoped. There's something to be said for old reliable tech.


No problems in two years
I have had my Navien NR-210 water heater for two years. The unit has worked perfectly with no problems. It was installed by a professional plumber who seemed to be familiar with tankless heaters.
I my only regret is not getting the NR-210-a instead of the plain 210, because the "A" models have a small internal tank to buffer the hot water, which can be a problem with low-flow shower heads. Other than that, I have no complaints.
As far as savings are concerned, while you will save a little on gas, it would take years to save back the higher initial cost. For example, my over-the-summer gas consumption went from 10-12 "therms" per month to about 2. I pay about $.85 per therm, which comes out to just under $100 per year.

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